DoLynk Care

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Easy Maintenance

DoLynk Care

Intro DoLynk Care ?

The DoLynk Care cloud platform offers a confluent, cloud-based service system that allows you to maintain one-site devices and enjoy a full range of services.
End users' devices will receive all-weather health monitoring and maintenance on the DoLynk Care platform, saving time and labor costs for device maintenance.
DoLynk Care simplifies the operation and device health management process, reducing technical queries. Easy and professional maintenance services guarantee a secure and stable experience.

Benefits

24/7 Health Monitoring

Compared to traditional device health management methods that have difficulty in locating problems, the DoLynk Care provides 24/7 error monitoring and allows end users to manage their permissions on DMSS.
If the device encounters a problem, DoLynk Care will quickly receive a message and the error will be detected on the cloud platform.

Effective One-click Diagnosis

The DoLynk Care offers easy diagnosis and fast troubleshooting. After the one-click diagnosis, the one-click fix provides different repair suggestions to help service providers maintain devices efficiently. After the error is fixed, the system automatically checks itself to ensure that the error has been totally fixed.

One-stop Maintenance Without Any Other Tools

DoLynk Care supports WEB portal and APP version, and you no more need to use remote access tools for troubleshooting. You can constantly solve some lag or configuration-related errors with your computer through the remote maintenance feature. APP version supports common function such as device restart and device program cloud upgrade.

Clear Health Report of Device Status

The health report of DoLynk Care shows the errors that occurred to all devices in the site over a period of time. It also supports one-click sending of the PDF report to the end user’s email.
Health reports help end users gain a more comprehensive understanding of their device's operational status and health condition. The trends in device operation and distribution of errors are beneficial to prevent device risks and optimize device health management solutions.