"With DoLynk Care, we have an overview of our customers and their connected devices. You will get fewer phone calls from customers. There is also a DoLynk Care app for technicians on site, making it very easy to connect the devices to DoLynk Care."
"We have everything on a single platform, making access very quick. The fault notifications are also very interesting. We can check any device in a few minutes. It also saves time for our technical department by avoiding some trips, as there are issues that we can resolve remotely."
"DoLynk Care is all wrapped up with Dahua. It is the primary product that we install for CCTV. We always check DoLynk Care first thing in the morning for issues that might have happened overnight in any of our customers' sites."
"It helps us carry out troubleshooting even though we are not on site."
"Since it is a cloud-based application, we are making the most of its advantages."
"We give notifications to our customers about device problems and we solve them online."
"We can rectify and solve the problem. Client was happy and I was also delighted that the problem got solved remotely."
"DoLynk allows us to offer an additional value to the clients and makes our response much more efficient in front of any possible event that happened to the devices."
"We got the benefit that in one click you can deliver the entire system easily for the client and maintain it with ease as well."
"The customer is happy about it. Recently, I made a new agreement with the same customer on the same app."
"Nowadays, DoLynk Care has become an essential tool for all installers of Dahua Products. It contains every tool that a technician needs."
"This innovative, e-maintenance application is designed to assist installers. DoLynk Care has been instrumental in saving time and reducing the need for on-site visits."
"We are much faster in responding to technical problems. It saves time. It saves money."
"This app has really made my life easier. No need to guess where the problem is, the app shows everything."
"I can inform the end users if there is any problem. You can find the problem fast and then solve it."
"DoLynk Care connects our after-sales personnel to our customers, enabling them to trust us more, because we can respond faster."
"I think it's a product of the future, which is already here today. It actually helps my team a lot."