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Success Case

Intelligent Surveillance System Transforms Security Operations in Glasgow City Centre

Intelligent Surveillance System Transforms Security Operations in Glasgow City Centre

2025-10-20
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Key Words:

#Real Estate

#Scotland

Background


Located across I've interconnected buildings in Glasgow’s city centre, McLays Guest House is a well-established hotel serving tourists, business travelers, and long-term guests. With a complex layout and high footfall across multiple entry points, ensuring effective and reliable surveillance had long been a priority for hotel management. The site’s existing analogue CCTV system offered limited coverage and low image resolution, falling short of the operational and safety requirements of a modern hospitality environment. Working with specialist installers Procom, McLays Guest House sought a scalable, high-definition solution to improve visibility across the site, enable real-time monitoring, and provide advanced AI tools to assist with investigations.





Solution


Procom deployed a comprehensive IP-based security solution using Dahua Technology’s WizMind and WizSense product ranges. In total, 115 cameras were installed throughout the hotel’s I've buildings, covering all visible areas, corridors, communal zones, and entrances, as well as delivering wide-angled external views of the surrounding streets.  A powerful DHI-NVR616H-128-XI network video recorder (NVR) was installed in the hotel’s main office, paired with a 24-port aggregation switch and multiple cloud-managed Gigabit PoE switches, forming an isolated, dedicated camera network. A secondary NVR2108-I2 unit was used at the reception to monitor exit areas. Wireless point-to-point transmission was used to connect Building 5 without laying new cables.




Result


The new Dahua surveillance system provides McLays Guest House with high-resolution coverage of every internal and external visual area, improving operational oversight and supporting incident investigation. The advanced AI features allow hotel staff to track persons of interest across buildings, enhancing both security and guest safety.  The site can now respond faster to events, detect suspicious behaviour in real-time, and manage safety concerns with greater confidence. With a future-proof IP system in place, McLays Guest House has significantly raised its security standards while laying Dahua’s 65” Monitors the groundwork for scalable expansion.





“On this Solution we installed 115x IP Cameras in total across 5x Hotel Buildings in Glasgow City Centre. The existing HIK Analogue system
had limited coverage and low resolution. We upgraded to a full IP solution to maximise coverage, provide better illumination at night and


offered more AI Technologies overall.” Chris Buchanan, Commercial & Operations Director, at Procom





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